Garage Doors
Your customer list is full of doors and openers coming due. Nobody is working it.
Every spring you replaced and every opener you fixed is a customer who'll need you again — the worn door one cold morning from failing, the repair that should've been a replacement, the estimate they sat on. We start by waking them, the fastest money you already earned.
Rather just talk it through? — PULSE runs the check by voice, right now.
This is your pipeline right now.
Leads and past customers going cold while you're on the job — every one a booked job you didn't get.
Where the work is leaking
Your best customers are forgetting you
The spring repair from two years ago, the opener on its last legs, the worn door that should be a full replacement — all sitting in your records while your office books today. So they Google "garage door repair near me" and you lose a job you already earned.
New leads go to whoever answers first
A Google lead or form fill sits in an inbox while your techs are on jobs. Speed-to-lead is everything — the company that texts back in a minute books the install; the one that calls back after lunch is one of three the homeowner is calling.
The door-stuck emergency, after-hours, and follow-up quietly leak
The door won't close at 9pm with a car trapped inside and the call rolls to voicemail. The third caller waits while two lines are busy. That $3,400 new-door estimate never gets a nudge. And the customer who'd leave you five stars after a clean install never gets asked.
One system. Start with the fastest money.
PULSE Wake — Customer Reactivation
Start here. We work your whole customer list and old leads — past repair customers due for a new door or opener, dead estimates, and the fix that should've been a full replacement. The fastest money in your business is the customers you already have.
PULSE Flash — Speed-to-Lead
Every new online lead gets a personal text in seconds, so you're the first company they hear from, not the fourth.
PULSE Voice — 24/7 Answering
Catches the calls your office can't — nights, weekends, and overflow when every line is ringing. Books the install and flags the door-stuck emergencies with a car trapped inside.
PULSE Relay — Estimate Follow-Up
The customer who doesn't book on the first call isn't lost. Relay keeps the follow-up going for days — the right nudge at the right time on that open door or opener estimate — and hands the ready-to-talk ones to your closer.
PULSE Stars — Reviews & Reputation
Asks every happy customer for a review right after a clean install, catches an unhappy one early so you can make it right before it becomes a public one-star, and replies to every review that posts — so your Google rank climbs and the next caller already trusts you.
PULSE Social — Comments & DMs
Answers the comments and messages on your social, so a lead in your replies doesn't sit ignored. Full content management available if you want us posting too.
Watch Wake bring a customer back.
A real reactivation conversation — and you only pay when it books.
Common questions
It does, because of that mix. Wake reaches your past repair customers due for a new door or opener, re-opens the estimates they sat on, and follows up the spring or opener fix that should've been a full replacement. Every repair is a door to the next job. That's real money you already earned.
No. Most garage door shops start with Wake because it pays back fastest — it works the customer list you already have. Speed-to-lead, follow-up, answering, reviews, and the rest turn on when you are ready.
We typically see 5-15% of a dormant list re-engage. On 3,000 past customers, that is 150-450 conversations — new doors, openers, and replacements you were not going to get otherwise.
ServiceTitan, Housecall Pro, Jobber, and most field-service software. Jobs, calls, and customer notes sync automatically.
Let's do the math you've been avoiding.
You already paid $125K–$375K to acquire these leads.
23 closed deals × $5K — you're leaving
on the table — today those leads earn you $0, just sitting there.
30% response · 10% booking · 30% close — conservative numbers from real campaigns.
How many doors and openers are sitting due in your customer list?
Talk to PULSE and hear how it would win back your last 100 customers.